Leadership and Program Managers
Heather graduated from UW-Milwaukee with a Bachelor of Business Administration, majoring in Finance and Real Estate. She has also taken non-profit management courses through UW-Milwaukee. Most of Heather’s career has been in the non-profit sector. It is Elmbrook Humane Society (EBHS) who moved Heather to become involved in animal welfare. After adopting Teki from EBHS in 2000 during the first ever “Scratch and Dent Sale” of 2000, she was moved by the great work our team at the time carried out each and every day and became a volunteer. She spent time with our dogs, volunteered at Wag Walk (now Wagfest), and served on our Board of Directors before moving to Onalaska, WI. Heather was the Executive Director of Coulee Region Humane Society from 2004-2012. She took a short break from animal welfare and joined the EBHS team once again in April 2013. When Heather thinks about the work we do every single day to positively impact the lives of animals and humans, she can’t imagine anything more rewarding! Heather is very lucky to have parents who involved pets in her life since childhood! She has currently been adopted by a 7 year old Siberian Husky who is deaf and super smart, knowing sign language and working to become a pet therapy dog. She also has an 8 year old DMH feline who found his way into her life first as a foster as the result of being a burn victim and then permanently as a result of adoption. Heather enjoys traveling – returning from time to time to a few of her favorite spots as well as exploring new places. When not traveling, working, or volunteering, she enjoys sticking close to her home spending time with her dog and cat, family and friends, and relaxing in her backyard. Choosing a quote is tough as there are many quotes Heather finds inspiring; one of her favorites is, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou
Doreen handles the finances for EBHS. Over the years she has worked as a pharmacist and in finance. She was drawn to EBHS because she believes in the health benefits of pet ownership and thought this was a great way to help promote that aspect. In her spare time she enjoys traveling, quilting, and playing fetch with her dog, Inga. One of Doreen’s favorite quotes from a woman she admires is, “One thing life has taught me: if you are interested, you never have to look for new interests. They come to you. When you are genuinely interested in one thing, it will always lead to something else.” ~ Eleanor Roosevelt
Director of Special Projects
Natalie is a graduate of Winona State University. She majored in Mass Communications. In addition, Natalie attended East West Healing Arts Institute to become certified in Massage Therapy. Natalie has been a member of the Elmbrook staff since 2009, and through her time here she has been an essential part of our team in several capacities. She got her start as an Animal Caregiver and got her certification as a Humane Officer. Natalie was promoted to Shelter Operations Assistant Manager, moved to Customer Relations Manager, and in April 2016, became our Director of Animal Care and Field Services. Natalie has three pets of her own; Lt. Dan is a one year old Siamese mix from EBHS, Stormageddon is an eight month old Siamese mix, and Nightwing is handsome three year old brown Tabby from EBHS. Natalie enjoys most outdoor activities such as hiking, camping, kayaking, and paddle boarding. The only outdoor activities you won’t catch Natalie trying are hunting or fishing since she is a vegan. In addition to enjoying the outdoors, Natalie loves watching her son’s sporting events. When it comes to a favorite quote, Natalie does not have one!
Dog Training and Behavior Manager
Carol attended Parkland College and the University of Illinois. Her field of study was Management/Personnel psychology. She joined the team at EBHS in 2007. Carol now loves the study of dog behavior and is an Associate Certified Dog Behavior Consultant (one of only four in the state of Wisconsin certified by the International Association of Animal Behavior Consultants) and a Certified Professional Dog Trainer with almost 2 decades of experience. She does Behavior Assessments, Treatment Plans and Behavior/Training Protocols for dogs who exhibit problems or behaviors due to lack of early socialization, temperament, training or other issues such as aggression, anxiety or fear. She also teaches classes and does private consultations to help clients raise a great dog.
Carol also fosters dogs and has fostered hundreds of dogs over the years, most with behavior issues. She has two foster “failures” from EBHS. Leine and Timber were puppy mill dogs rescued by EBHS. When she isn’t working Carol loves to paddleboard, walk/run, do therapy work with her dogs, do yoga, and spend quality time with her dog and human family. Carol’s favorite quote is “Be the change you want to see in the world”. ~ Ghandi
Director of Animal Care and Field Services
Beth graduated from MSU-Mankato with a Bachelor of Science, majoring in Zoology. Beth also graduated from RCTC in Rochester, MN, with a certification in Animal Health Technology. While attending college, Beth interned at a veterinary clinic in Rochester, MN, Jardin Zoo in La Marina, Costa Rica, and Zollman Zoo in Byron, MN. After graduating, Beth spent 6 years working at the Pine Grove Zoo in Little Falls, MN, starting as a seasonal staff member and working her way to Assistant Director/Curator. Beth has 7 adopted pets of her own: 5 cats including Maige (DSH Tortie), Zero (Orange Tabby), Warlow (Brown Tabby), Neville (Gray Tabby), and Godric (deaf heterochromic White DSH) and 2 dogs, Bru (Rottweiler/Lab mix) and Daenerys (Siberian Husky). In her free time, Beth enjoys spending as much time as possible with her pets and family, watching movies, listening to music, rock climbing, and making essential oil perfumes. Beth’s favorite inspirational quote is “Make your life a masterpiece; imagine no limitations on what you can be, have, or do.” ~ Brian Tracy
Sylvie has loved animals as long as she can remember. She started volunteering extensively in animal welfare while working on a degree in Art at Lawrence University. Since then, she has worked in veterinary clinics, animal shelters and rescues, and dog daycares. She became a Certified Pet Dog Trainer (CPDT-KA) in 2016. Sylvie lives with her husband, 3 quirky and lovable rescue dogs, and a cat named Spooky (who is a registered therapy animal) – and often shares her home with foster animals as well. One quote she finds inspirational is from Albert Schweitzer- “Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate.”
Bio coming soon!
Cat Behavior Manager
Jessica graduated from Milwaukee Career College in 2016 with a Veterinary Assistant Certificate. Jessica spent one year volunteering with shelter cats at EBHS as a Cat Socializer. Jessica has one dog named Lacy. Jessica enjoys running, hiking, practicing yoga, reading, writing, painting, and drawing in her free time. Jessica’s favorite quote is, “This, too, shall pass”.
Behavior and Counseling Teams
Starr joined the Animal Care team on January 13, 2020, and has since been cross trained to help in the Customer Relations Department. In addition, she jumped at the opportunity to become the go to staff member for wildlife related questions and assistance and joined our Humane Officer team in the Summer of 2020. Starr knew joining the EBHS team was the perfect fit for her given her love of and desire to help shelter animals and sick and injured wildlife. Before joining the EBHS team, Starr worked at a local doggy daycare for 5 years and loved every single dog she met. She holds a veterinary assistant degree and interned at a local veterinary clinic. She has also volunteered at Scout Camps and enjoys working with children. In her spare time, Starr enjoys watching “nerdy” movies, reading, spending time with family and friends, but her true passion is being with her animals. She adopted Leo (cat) and Ricky (dog) from EBHS and adores them both! Her family shares her love of animals having adopted a stray puppy, Nyx, from New Mexico. She notes that Nyx and Ricky are inseparable. An inspiring quote for her is “Every single day of our lives involves wildlife education. We must teach, spread the word, the wildlife gospel.” – Steve Irwin