Leadership and Program Support
Heather graduated from UW-Milwaukee with a Bachelor of Business Administration, majoring in Finance and Real Estate. She has also taken non-profit management courses through UW-Milwaukee. Most of Heather’s career has been in the non-profit sector. It is Elmbrook Humane Society (EBHS) who moved Heather to become involved in animal welfare. After adopting Teki from EBHS in 2000 during the first ever “Scratch and Dent Sale” of 2000, she was moved by the great work our team at the time carried out each and every day and became a volunteer. She spent time with our dogs, volunteered at Wag Walk (now Wagfest), and served on our Board of Directors before moving to Onalaska, WI. Heather was the Executive Director of Coulee Region Humane Society from 2004-2012. She took a short break from animal welfare and joined the EBHS team once again in April 2013. When Heather thinks about the work we do every single day to positively impact the lives of animals and humans, she can’t imagine anything more rewarding! Heather is very lucky to have parents who involved pets in her life since childhood! She has currently been adopted by a 7 year old Siberian Husky who is deaf and super smart, knowing sign language and working to become a pet therapy dog. She also has an 8 year old DMH feline who found his way into her life first as a foster as the result of being a burn victim and then permanently as a result of adoption. Heather enjoys traveling – returning from time to time to a few of her favorite spots as well as exploring new places. When not traveling, working, or volunteering, she enjoys sticking close to her home spending time with her dog and cat, family and friends, and relaxing in her backyard. Choosing a quote is tough as there are many quotes Heather finds inspiring; one of her favorites is, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou
Doreen handles the finances for EBHS. Over the years she has worked as a pharmacist and in finance. She was drawn to EBHS because she believes in the health benefits of pet ownership and thought this was a great way to help promote that aspect. In her spare time she enjoys traveling, quilting, and playing fetch with her dog, Inga. One of Doreen’s favorite quotes from a woman she admires is, “One thing life has taught me: if you are interested, you never have to look for new interests. They come to you. When you are genuinely interested in one thing, it will always lead to something else.” ~ Eleanor Roosevelt
Director of Special Projects
Natalie is a graduate of Winona State University. She majored in Mass Communications. In addition, Natalie attended East West Healing Arts Institute to become certified in Massage Therapy. Natalie has been a member of the Elmbrook staff since 2009, and through her time here she has been an essential part of our team in several capacities. She got her start as an Animal Caregiver and got her certification as a Humane Officer. Natalie was promoted to Shelter Operations Assistant Manager, moved to Customer Relations Manager, and in April 2016, became our Director of Animal Care and Field Services. Natalie has three pets of her own; Lt. Dan is a one year old Siamese mix from EBHS, Stormageddon is an eight month old Siamese mix, and Nightwing is handsome three year old brown Tabby from EBHS. Natalie enjoys most outdoor activities such as hiking, camping, kayaking, and paddle boarding. The only outdoor activities you won’t catch Natalie trying are hunting or fishing since she is a vegan. In addition to enjoying the outdoors, Natalie loves watching her son’s sporting events. When it comes to a favorite quote, Natalie does not have one!
Sheila graduated from the University of Wisconsin-Milwaukee with degrees in English and Film Studies. After many years with the Milwaukee YMCA directing a variety of education and youth development programs, Sheila joined the EBHS team in December 2015, leaving for a short time to pursue another opportunity and returning in November 2018. Over the years, Sheila has volunteered for several rescues and shelters through fostering, community outreach, dog walking, and animal care. She was on the first Friends of MADACC board, helping to raise funds for various shelter improvement and outreach initiatives. One of Sheila’s passions is dog training and behavior and playing a variety of canine sports with her pups. Sheila has three dogs: Frankie, a senior poodle mix rescued from MADACC; Sailor, a havanese and certified therapy dog who joins Sheila at various EBHS humane education visits; and Ro, a young whippet who is loving life! Sheila’s hobbies include running, reading, and classic films/TV. In April of 2020, Sheila earned the Certified Humane Education Specialist (CHES) Certification from the Academy of Prosocial Learning, becoming one of four Humane Educators in the state of Wisconsin with this distinction. Her favorite quote is,
“Only the educated are free.” ~ Epictetus
Volunteer Program Director
Becky graduated from American InterContinental University in the winter of 2013 with a degree in Business Administration with a focus on Management. She joined the EBHS team in March of 2014. Becky has always had compassion for animals and discovered this was her passion shortly after graduating High School. With that, she has volunteered for the San Clement/Dana Point Animal Shelter and was an active foster parent and Cat Foster Coordinator for the Okinawan-American Animal Rescue Society while living overseas with her husband. She has also fostered several litters of kittens for EBHS. She has three rescued feline furbabies at home; Maverick, Freckles and Nacho. In her free time, you will find Becky enjoying her family and friends. She loves bird watching, being outdoors, and quiet nights at home with her husband and daughter. A quote that is meaningful to Becky is ”There isn’t enough room in your mind for both worry and faith. You must decide which one will live there”. ~ Author Unknown
Counseling and Environmental Teams
Shelby volunteered for about two years as a cat socializer at EBHS before she became part of the team. Before this she worked as a Certified Nursing Assistant at an Assisted Living facility for seven years. She loved taking care of the elderly almost as much as they loved her. As hard as it was to leave, she decided to change her path and help animals and people as an Animal Caregiver. She has always loved animals since she was a little girl and her aunt always told her she’ll either be helping animals or people. Shelby hopes for a program that she can help out with that includes animals and the elderly as it is very therapeutic to them. During her free time, she loves to be at home with her two cats, Callie and Tweet who were adopted from EBHS, visiting her past residents, camping, being around family, and enjoying life as it is. Shelby’s favorite quote is advice from her father, “If it scares you or it’s out of your comfort zone, do it anyways, it will almost always be the change you needed”
Charlotte is a current college student and a member of the environment team at EBHS. Her love for animals first began with horses. Growing up she had a variety of small pets including hamsters, a tortoise, and a gecko. She currently has two rescue dogs, Millie and Otis, as well as two rescue cats, Dudley and Mr. Kitty. After years of learning how to provide the best care for her animals Charlotte decided to explore her interest in animal wellness at EBHS. In Charlotte’s free time she can be found reading, practicing yoga, playing Animal Crossing, or singing (Mr. Kitty will probably be with her). Charlotte’s favorite quote: “Nnnnnn… Cinnamon buns are not currency… Not yet, anyway…” Gulliver from Animal Crossing New Leaf.
Behavior Team, Humane Officer
Nicole graduated from Western Illinois University with a degree in Zoology. She then found a love for training working at Petsmart as a dog trainer. She moved to Texas to train at The Downtown Aquarium-Houston with tigers, macaws, and a sloth. Nicole moved back to Milwaukee recently and fell in love with EBHS. In her spare time, Nicole enjoys spending time with her two dogs, two birds, and four sugar gliders. A quote that resonates with Nicole is “Until one has loved an animal, a part of one’s soul remains unawakened.” – Anatole France
Cat Behavior Manager
Jessica graduated from Milwaukee Career College in 2016 with a Veterinary Assistant Certificate. Jessica spent one year volunteering with shelter cats at EBHS as a Cat Socializer. Jessica has one dog named Lacy. Jessica enjoys running, hiking, practicing yoga, reading, writing, painting, and drawing in her free time. Jessica’s favorite quote is, “This, too, shall pass”.
Behavior and Counseling Teams
Environmental Team, Humane Officer
Starr joined the Animal Care team on January 13, 2020, and has since been cross trained to help in the Customer Relations Department. In addition, she jumped at the opportunity to become the go to staff member for wildlife related questions and assistance and joined our Humane Officer team in the Summer of 2020. Starr knew joining the EBHS team was the perfect fit for her given her love of and desire to help shelter animals and sick and injured wildlife. Before joining the EBHS team, Starr worked at a local doggy daycare for 5 years and loved every single dog she met. She holds a veterinary assistant degree and interned at a local veterinary clinic. She has also volunteered at Scout Camps and enjoys working with children. In her spare time, Starr enjoys watching “nerdy” movies, reading, spending time with family and friends, but her true passion is being with her animals. She adopted Leo (cat) and Ricky (dog) from EBHS and adores them both! Her family shares her love of animals having adopted a stray puppy, Nyx, from New Mexico. She notes that Nyx and Ricky are inseparable. An inspiring quote for her is “Every single day of our lives involves wildlife education. We must teach, spread the word, the wildlife gospel.” – Steve Irwin